LGBTQ+ Community Resources

LGBTQ+ Community Resources

Wed, 05 Oct 2022

The mission of the Boston Police Department is Community Policing. The lesbian, gay, bisexual, transgender, and queer community are a vibrant and dynamic part of Boston. The Boston Police Department actively seeks to understand the needs and concerns of the LGTBQ+ community. For over 25 years, Department has appointed a sworn member as the Liaison to the LGTBQ community, a traditionally marginalized community.

The purpose of the Liaison to the LGTBQ+ community is to build trust and strengthen the relationship between the LGTBQ+ community and the Department. By establishing an ongoing dialogue, the Liaison works directly with community members to address their concerns and service needs. The Liaison, in collaborations with community and advocacy groups, city agencies and law enforcement partners, works to identify issues, provide resources and develop public safety plans and community engagement projects.

The Liaison, in conjunction with advocacy and community groups, works to identify, update, and change Department policies and procedures that negatively impact the delivery of police services to the LGTBQ+ community. Additionally, the Liaison creates and facilitates cultural competency training for Department members in LGTBQ+ topics and issues in order to promote safe and welcoming environments for the LGTBQ+ community members. 

If you are a LGBTQ+ victim of or witness to a crime, please report the incident to the police as soon as possible by CALLING 911. This will allow the Police Department to respond to, and statistically track, anti-LGBTQ+ incidents. The Boston Police Department can then deploy police officers and other resources to the area where these crimes are occurring.

Community members who are uncomfortable or anxious around the police are encouraged to contact the Liaison directly for assistance in reporting non-emergency incidents of crime, hate crime or requesting police services. ALWAYS CALL 911 FOR EMERGENCIES.

LGTBQ+ organizations willing to provide a service, act as a resource, engage on various reforms, or are interested in the Department’s participation in a meeting or forum are also encouraged to contact the Liaison directly at or at 617-343-5043.

For those who wish to remain anonymous. We have a Crime Stoppers Tip Line. Call 1-800-494-TIPS (8477) Mon. –Sat. (8am – Midnight), Sun. (12pm – 4pm) or Text 27463.



Boston Police Civil Rights Unit(617) 343-4527Coordinates the Department’s investigative and field response to bias-related incidents and crimes in which citizens’ civil rights have been infringed upon by violence, threats or harassment. 
Civil Rights Unit Brochure Download

Unites States Attorney for the District of Massachusetts, Rachael Rollins
(617-748-3100) and ask to speak to the Civil Rights Intake Specialist
The “End Hate Now” hotline
1-83-END-H8-NOW (1-833-634-8669)

Massachusetts Attorney General’s Civil Rights Division
(617) 963-2917


City of Boston Mayor’s Office of LGBTQ+ AdvancementQuincey Roberts, Sr.

Boston Human Rights

Boston Public Schools
Office of Equity
2300 Washington Street – 5th FloorRoxbury, MA  02119
Phone: 617-635-9650


Greater Boston PFLAG

Transgender Emergency Fund of MA INC
PO Box 220270
Boston, MA 02122-0013

Trevor Project
Wellesley Hills, MA 02481
617-487-HBGC (4242)


Fenway LGBT Helpline (for adults 25+) 617-267-9001, Toll-Free 888-340-4528

Fenway Peer Listening line (25 and under) 617-267-2535, Toll-Free 800-399-PEER

LGBTQ National Youth

Gay & Lesbian National Hotline 
1-888-THE-GLNH (843-4564)

Trans Lifeline 
A crisis hotline staffed by transgender people, for transgender people 

Trevor Lifeline 
For young people in crisis or feeling suicidal



Fenway Health

AIDS Action Committee
75 Amory Street, Boston, MA 02119

JRI Health/Boston GLASS Community Center
75 Armory St, Boston, MA 02110 
Ismael Rivera
617-266-3349 x215

Boston Health Care for the Homeless Transgender Program:


GLAD (Gay & Lesbian Advocates and Defenders)

MA Commission against Discrimination

Lambda Legal mission of The Trevor Project is incredibly important.

National Headquarters
120 Wall Street, 19th Floor
New York, NY  10005-3919
t 212-809-8585
f 212-809-0055is intervention service, online community, and educational programs, the organization seeks to be both -affirming.




  • Be aware of your surroundings.
  • Try and walk in well-lit areas, with other people around.
  • Walk in groups, or with others nearby.
  • Don’t display or count your money where others can see you.
  • Conceal your technology (i-pads, cell phones, etc.).
  • Be cautious when approached by strangers.
  • If confronted by someone, try not to verbally engage with them. Drugs, alcohol, or mental illness may be driving their behaviors so your safest course is to disengage and not escalate the situation.
  • If anyone attempts to rob you, either by threats or with a weapon, do not resist. It is not worth risking your life or physical injury for the amount of money you will lose.
  • PLEASE NOTE: someone calling you a derogatory name is not a crime. It is a constitutionally protected free speech. If the comments are accompanied by threats, threatening behavior, or physical harm, it then becomes a crime.


  • Practice defensive driving
  • Don’t compete with other drivers
  • Don’t engage in insults and/or gestures with other drivers
  • Keep your distance from aggressive drivers
  • Report aggressive driving to 911


  • When leaving a party or a bar, travel in groups. Criminals will focus on lone pedestrians.
  • Don’t get in strangers’ cars.
  • Call a cab, sober friend or family member to take you home. OUIs are dangerous to everyone, and they cost a lot of money.

Meeting People Online or through Dating Apps

  • If you meet someone, tell your friends where you’re going and describe the person you’re with.
  • Don’t volunteer any of your personal information (date of birth, address, etc.).
  • Meet your date in a public place.
  • Try to find out as much about your date as possible.
  • If practical, record your date’s vehicle description and license plate number.
  • Save all of your e-mails and texts from the person you’re meeting.
  • If your date is making you uncomfortable, don’t worry about politeness. LEAVE!
  • If your date begins to stalk or harass you, tell them clearly to stop. If they don’t, call 911.

[i] Thank you to the Baltimore Police Department for these safety tips.