Taxi Complaint Form – Boston Police Department

If you have had a problem with a Boston Licensed Taxi you can use this form to file a complaint. An investigator will contact you via telephone or e-mail within 10 business days. You may also contact the Hackney Carriage Unit by telephone at (617) 343-4475 Monday – Friday between 8:30 a.m. and 4:00 p.m.

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Taxi # *

Driver # *

Taxi Company Name *

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Pick-up Date *

Pick-up Time *

Pick-up Location *

Address Line 1

Address Line 2

City

State

Zip Code

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Drop-off Date *

Drop-off Location

Address Line 1

Address Line 2

City

State

Zip Code

Drop-off Time *

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Fare Amount $

Checkboxes

Cash
Credit/ Debt Card

If Credit/Debit card, last 4 digits of card

Nature of Incident (required) *

Your Name (required) *

First

Last

Address *

Address Line 1

Address Line 2

City

State

Zip Code

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Telephone # (format ##########) (required) *

Email Address (required) *