Reports of Disruption for Some Cellular Customers

It has been brought to our attention that some cellular customers are experiencing a disruption of service. 

If your phone is impacted, it may be indicating you are in SOS mode.  

Please follow your carrier’s guidance on calling or texting 911/emergency services in SOS mode.

If you need emergency services, and are unable to summon help from your mobile device:

  • Call from a landline if you have access to one. 
  • Flag down an emergency vehicle if you see one, or pull a fire box.

We have Boston Police District Stations in neighborhoods across the city, here is where you can find them:

  • District A-1 (Downtown): 40 New Sudbury Street, Boston
  • District A-15 (Charlestown): 20 Vine St, Charlestown
  • District A-7 (East Boston): 300 East Eagle Street, East Boston
  • District B-2 (Roxbury): 2400 Washington Street, Roxbury
  • District B-3 (Mattapan): 1165 Blue Hill Avenue, Mattapan
  • District C-6 (South Boston): 101 West Broadway, South Boston
  • District C-11 (Dorchester): 40 Gibson Street, Dorchester
  • District D-4 (South End): 650 Harrison Avenue, Boston
  • District D-14 (Allston/Brighton): 301 Washington Street, Brighton
  • District E-5 (West Roxbury/Roslindale): 1708 Centre Street, West Roxbury
  • District E-13 (Jamaica Plain): 3347 Washington Street, Jamaica Plain
  • District E-18 (Hyde Park): 1249 Hyde Park Avenue, Hyde Park
  • Boston Police Headquarters: One Schroeder Plaza, Boston