As National Public Safety Telecommunicators Week 2025 wraps up, the Boston Police Department is proud to highlight the incredible work of the BPD Operations Division — the First, First Responders.
To close out the week, we’re featuring 9-1-1 Operator & Trainer LaToya Boman, who shares the importance of her role and how callers can assist during emergencies
LaToya and her fellow dispatchers in the BPD Operations Division are the calm voices supporting every emergency call — guiding and saving lives around the clock.
We thank them and you in the community for helping keep Boston safe each and every day!